How can we help you?
Find here our FAQ and support contacts.
Contact us
Technical Support
Our technical support team is available by email. Please, don't hesitate to contact us, we'll be happy to assist.
Sales
If you have any questions regarding reBop's subscription plans.
Frequently asked questions
Questions, frequently asked ones, plus our answers. That’s how FAQs work. If you can’t find what you’re looking for, you can always send us an emailwith your enquiry.
- Does reBop only manages online public certificates?
- No, reBop also manages non internet facing certificates, whether they are TLS or other usage. reBop local probe, available starting the business plan, collects certificates automatically on your hosts and sends them directly to reBop.
- Can I switch plans at any time?
- Yes, you can upgrade or downgrade your plan as you wish directly through your reBop account. Upgrade is immediate, downgrade is effective for the next billing period (month or year). Be aware that depending on your reBop usage, you might not be able to access all of your certificates when downgrading. Don't hesitate to contact us at support [at] rebop.io, we'll be happy to assist.
- Is reBop free plan really free or just a trial?
- reBop free plan is free and forever free. We won't change this.
- Can I install reBop on premise?
- Yes, reBop can be installed directly in your infrastructure. Please contact us at sales [at] rebop.io to discuss it with you. We are also working on an entreprise plan, where you will be able to download reBop as a virtual machine or a Docker image.
- Can I cancel my subscription at any time?
- Yes, you can can cancel your subscription at any time. The cancellation will take effect when the current billing period (current month or current year) ends.
- What happens if I exceed my plan limit?
- To make it simple, you can't exceed your plan limits.
- What payment methods do you accept?
- We currently accept VISA or Mastercard credit cards. We use Stripe as our payment service.
- Do I need to enter my credit card info to sign up?
- No credit card information is required to sign up for a free account.
We’re here to help
For its on-premise version, reBop provides a dedicated support service allowing you to take full advantage of the expertise of our engineers and their ability to adapt to your support needs.
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